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Our Commitment to Quality

Fortress Solutions is committed to providing our customers with the highest level of quality, service and on-time delivery in the repair and technical support industry.

We are committed to reducing our impact on the environment. We strive to continually improve our environmental performance over time and to initiate programs and processes that will further reduce our impacts on the environment. Our Environmental Management System (EMS) encompasses energy and resource efficiency, greenhouse gas reduction, recycling and re-use initiatives, and identification of opportunities for continuous improvement.

We strive to manage our operations in accordance with our Occupational Safety & Health (OSH) principles and beliefs, in a manner that helps to identify, control, and eliminate occupational health and safety hazards and protects the environment, while fully complying with applicable laws and regulations. Our OSH practices include regular review of measurable objectives and a commitment to continually improve safe and healthy working conditions through consultation and participation of employees at all levels. The OSH part of our Management System is based on a belief that all incidents are preventable through the application of proper training, planning, knowledge, and resources to reduce and eliminate health and safety risks.

If you’d like to know more about the Fortress Solutions Quality Management, EMS, and/or OHS policies, please contact us with your request for information.

ISO 9001 & TL 9000

The ISO 9001 certification is focused on meeting customer expectations and delivering customer satisfaction. Built on ISO 9001 principles, the TL 9000 certification outlines supply chain quality requirements for the global information and communication technologies industry.


ISO 14001

The ISO 14001 Environment Management System (EMS) standard is an internationally recognized environmental management standard to assess the environmental impacts of our products, services, and processes.


OHSAS 18001

OHSAS 18001 is an Occupation Health and Safety Assessment Series for health and safety management systems. It is intended to help an organizations to control occupational health and safety risks. It was devloped in response to widespread demand for a recognized standard against which to be certified and assessed.



Fortress Solutions’ Leesburg, FL facility is certified to the R2 standard. The R2 Standard provides a common set of processes, safety measures, and documentation requirements for businesses that repair and recycle used electronics. R2 is rigorously and independently audited, emphasizing quality, safety, and transparency. 600 facilities are currently R2 certified in 21 countries, with more added every day. Please visit https://sustainableelectronics.org/ to learn more about the R2 Standard and review the Leesburg facility's current certification status.