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A History of Quality

Company Background

Fortress Solutions was founded in 2002 to address the need for high quality, multi-vendor repairs of telecommunications equipment for telephone carriers. Today, Fortress Solutions has grown into a global provider of services to the information and communication technology industry, including equipment repair, global logistics, and managed and professional services.

In 2015, Fortress Solutions acquired Restor Telecom of Leesburg, FL. The combination of Fortress and Restor enabled the company to become the second largest telecom equipment repair supplier in the global market. The global market for the telecom equipment repair supplier market is expected to reach $508 million in 2015 and grow to $527 million in 2016 according to Greg Collins of Exact Ventures. He further explains, “The global telecommunications equipment repair market is a subset of the overall telecom carrier services market that includes advanced and reverse logistics, professional field services, equipment resale and supply, and video set-top box clean and screen services. When these services are combined with telecom equipment repair, the global market revenue for the carrier services market exceeds $4 billion annually.”

History

Restor Telecom was founded in 1982 by John Somerville and co-founders. Fortress Solutions was founded in 2002 and was acquired by Galatyn Equity Partners and Vspeed Capital in 2012. Upon this acquisition, Brendon Mills and Brian Alton joined the company as CEO and CFO respectively. In 2015, Fortress Solutions acquired Restor Telecom with John Somerville, Lisa Somerville, and Grant Davis continuing on with the combined company.

Fortress Solutions has expanded into logistics and supply chain optimization services while also continuing to grow the product repair and refurbishment business. Subscribers to the Total Quality Management philosophy, Fortress Solutions is committed to high quality services and defect-free workmanship.

Fortress Solutions is headquartered in Plano, TX with facilities in Leesburg, FL and Lenexa, KS. Fortress now supports telecom, mobile, and video equipment reverse logistics offerings to service providers in more than 60 countries worldwide. This worldwide logistics capability includes 35 countries with distribution facilities and 25 countries with next business day coverage.

 

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Restor Industries Inc.

Portland, OR


1982

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Repair Division, World Access

Ocoee, FL


1992

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ISO Certification


1996

Location

Relocation & Repair Division Buyout

Restor Telecom, Inc.
Orlando, FL


1999

Location

Relocation

Leesburg, FL

2000

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Fortress Solutions Limited Founded

2002

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TL 9000

at Florida Restor Division
2008

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Fortress Solutions Acquired

by Galatyn and Vspeed Private Equity
2012

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ISO 14001 and OHSAS 18001

Logistics Program Development
2014

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Fortress Solutions Acquires Restor Telecom

2015

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Fortress Solutions Achieves R2 Certification

2015

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Fortress Solutions becomes 2nd largest telecom repair market share leader

2015